IT Service Alerting
Reduce outages and downtimes with professional IT alarm management
Protect systems and processes
Integrated alerting enables operational teams, service owners, and management to respond quickly, no matter where they are. Alarm Management ensures your respond to incidents quickly, reliably, and effectively before it impacts important systems and processes. This significantly reduces the time you need to troubleshoot.
Overview
Variety of alerting media
- Voice over IP
- SMS
- Skype for Business and Microsoft Teams
- Smartphone push
- USU Alert app
- And more
On-call planning
An on-call schedule can be stored in the USU system. The assignment of on-call members is always flexible and customizable.
IT Service Alerting app
- Push notification
- Alert overview
- Availabilities
- On-call shifts
- Calendar
IT Alerting Service
IT Alerting Service is a managed cloud service that delivers alerts via SMS and voice calls.
- Voice Alert for Landline and Mobile Networks
- Sending/receiving SMS messages
Overview
Variety of alerting media
- Voice over IP
- SMS
- Skype for Business and Microsoft Teams
- Smartphone push
- USU Alert app
- And more
On-call planning
An on-call schedule can be stored in the USU system. The assignment of on-call members is always flexible and customizable.
IT Service Alerting app
- Push notification
- Alert overview
- Availabilities
- On-call shifts
- Calendar
IT Alerting Service
IT Alerting Service is a managed cloud service that delivers alerts via SMS and voice calls.
- Voice Alert for Landline and Mobile Networks
- Sending/receiving SMS messages
Selected features
IT Alerting Service is a managed cloud service that delivers alerts via SMS and voice calls
Variety of alerting media and alert app with push notifications
Alerting secured through escalation levels within an on-call shift
Prioritized alerts
Alert overview including root cause analysis
On-call planning
Multiclient dashboards
Efficient alarming with AI
Your IT usage is dynamic fixed, so why shouldn’t your IT monitoring system be dynamic? Our AI-enabled assistant uses self-learning algorithms to continually calculate and adjust thresholds based on your historic data. This approach improves alarming quality and early anomaly detection, so you can focus on your core tasks.
