SaaS sprawl, underutilized software assets, and cloud overspend are common inefficiencies that cost enterprises millions each year. According to IDG, 84% of CIOs see IT asset visibility as a major challenge.
Gaining transparency into your IT assets enables better decision-making, optimized license positions, and stronger governance.
We at USU offer specialized tools and services to bring clarity to even the most complex IT environments.
The lack of a standardized IT service portfolio leads to significant inefficiencies. A vast range of IT services demands substantial resources for support, while hand-crafted services tailored to individual requests hinder automation. Moreover, purchasing different software for the same purpose results in missed bulk-buying opportunities. This happens because there’s no corporate service catalog, and services are custom-built rather than derived from standard components.
The solution is to standardize services via a corporate catalog, create a toolbox of reusable components, and automate service request fulfillment to improve efficiency and reduce costs.
USU can make this happen for you.
Employees and business representatives today often feel frustrated with IT service levels—especially when new service delivery or infrastructure fixes take too long. These delays are largely due to a heavy reliance on manual processes and isolated workflows, which overload IT teams and reduce efficiency. By implementing digital self-services and automating core IT processes, you can streamline workflows, shorten service times, and boost overall satisfaction, enabling IT teams to focus on proactive improvements instead of constant troubleshooting.
USU is here to help.
Today, IT staff are often overloaded, struggling to keep up with daily demands. The shortage of skilled IT professionals only adds to this challenge, making it harder to recruit new talent for advancing digital initiatives. By outsourcing non-critical, routine tasks, you can free up internal resources to focus on high-impact projects, like adopting efficiency-boosting technologies such as AI.
We offer a range of managed services to operate our software, helping you regain agility and accelerate innovation.