USU

Resources Content for Smart IT & Customer Service Management

Filter by
263 results
Topic interest
Type
Event type
Date
Report

The Forrester Wave™: Software Asset Management Solutions, Q1 2025

USU recognized as a ‘Leader’ in Forrester® Wave™ 2025 report for Software Asset Management
E-Book

Company-wide Service Catalogs – Actual and Target

Based on the Service Management 2024 study, our e-book highlights the current state of service management in the DACH region.
Report

Gartner® Market Guide for IT Service Management Platforms

The research provides businesses with a comprehensive overview of the ITSM landscape and market growth.
Event
PS25

International Partner Summit 2025

Join the International Partner Summit 2025 for valuable insights, key updates, and practical tools to excel in your partner role.
📍
Confertainment Center at Europa-Park Rust, Germany
📅
White Paper

IT Financial Management in the Cloud Era

This white paper provides answers to key questions in modern IT Financial Management and presents practical solution approaches.
Event

Be Part of the The Strategic Shift in ITAM at the Heliview Conference

Come and meet us at the Heliview Conference in Utrecht, Netherlands
📍
Utrecht, Netherlands
📅
Event
USU World 2025

USU World 2025

Where High-Tech Turns Upside Down! Experience the future of IT management and customer service – sign up now for USU World 2025!
📍
Confertainment Center at Europa-Park Rust, Germany
📅
-
Flyer

Integration of ITSM with Microsoft Teams

Be close to your employees: IT support and knowledge transfer with just one click directly in Microsoft Teams.
Flyer

Smart Baselining in IT Monitoring

When monitoring complex IT infrastructure, a huge number of measured values are recorded and evaluated. This is where USU’s smart baselining method…
Event

Bringing the Heat into Knowledge Management at CCW Orlando

Meet USU at CCW Orlando, booth #214, from January 27-29. Learn more about the USU Customer Service Knowledge Management solution.
📅
-

Service-centric IT Organization – Development of a Service Catalog

This white paper provides you with a practical guide for the step-by-step development of a service catalog. It is intended to provide initial…
On Demand

Take IT Asset Management to the Next Level with ManagedPlus!

In this webinar, explore how ManagedPlus transforms ITAM operations for better compliance, data quality, and application management
📍
Online