USU
Products
Consulting
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
IT Service Management
➤
Customer Service Knowledge Management
➤
IT Asset Management
➤
IT Monitoring
➤
FinOps
➤
USU Digital Consulting
Services
Digital Experience
➤
Process Automation
➤
Technology Services
➤
E-Government Solutions
Application Management
Technology Partners
Liferay DXP
Pega
Disy Informationssysteme
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management (CMDB)
➤
IT Service Portfolio & Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance (GRC)
➤
IT Financial Management
➤
Enterprise Service Management
➤
Knowledge Center
➤
Knowledge Self-Service
➤
Chatbots
➤
Knowledge Analytics
➤
IT Asset Inventory
➤
IT Asset Supplier & Contract Management
➤
IT Asset Cost Transparency
➤
Hardware Asset Management (HAM)
➤
Software Asset Management (SAM)
➤
SAM Services
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
Container Monitoring
➤
End to End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Services
Professional Services & Training
➤
Cloud Cost Management
➤
Cloud Governance
➤
IT Financial Management
➤
SaaS Management
➤
Self-Service Portal
➤
Digital Workplace
➤
Corporate Websites
➤
Customer Service Software
➤
Digital Experience Concepts & Design
➤
Low-Code Development
➤
Cloud Migration
➤
Software Architecture
➤
Software Development
➤
Agile Development
➤
Quality Engineering
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
Marketplace
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
254 results
Topic interest
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(13)
Audit
(8)
Case Management
(2)
Chatbots
(12)
Cloud
(42)
Cloud Cost Mangement
(6)
CMDB
(1)
Customer Experience (CX)
(7)
Customer Service
(33)
Data Driven Services
(1)
Digital Experience Platform
(3)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(14)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(15)
IBM
(3)
IT Asset Management (ITAM)
(13)
IT Event Management
(1)
IT Financial Management (ITFM)
(4)
ITIL
(3)
IT Monitoring
(25)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(23)
IT Visibility
(6)
Knowledge Management
(67)
Liferay
(1)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(11)
SAP
(14)
Security
(1)
Self-Service
(6)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(28)
Software Asset Management
(88)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(1)
Vulnerability Management
(1)
Type
White Paper
(73)
Events & Webinars
(59)
E-Book
(52)
Flyer
(31)
Study
(10)
Report
(9)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event type
Date
White Paper
Revolutionizing ITAM with AI: A Blueprint for the Future
In this latest whitepaper, understand artificial intelligence in the context of IT asset management. This includes asset discovery, license…
Download
E-Book
The Ultimate Guide to USU Knowledge Management
USU Knowledge Management offers an innovative solution for the service sector with AI-supported search and multi-bot architecture.
Download
Flyer
The Hidden Costs of Poor Software License Management
The Hidden Costs of Poor Software License Management - Revealing facts and figures in this latest infographic
Download
Live Webinar
Take Control of Your Oracle License Environment
Join our webinar to explore Oracle's licensing policies and audits to help you take full control over your Oracle license environment.
📍
Online
📅
30 Jul 2024
Register now
On Demand
AI and machine learning: Buzzword or the next big thing in ITAM?
Join us in this session and reveal how enterprises will be maximizing the value of ITAM and they can benefit from an AI revolution at scale.
📍
Online
Watch now
Report
Gartner® Market Guide For Customer Service Knowledge Management Systems
The Gartner® Report: Market Guide For Customer Service Knowledge Management Systems provides a comprehensive overview of the AI knowledge platforms…
Download
Live Webinar
The Beginner's Guide to Introducing GenAI into Your Service Environment
This webinar provides practical steps and real-world success stories to transform your service operations with Generative AI.
📍
Online
📅
25 Jul 2024
Register now
Flyer
Savings Revealed: The Ultimate Facts around SaaS
Chances are, you're overspending in SaaS. Check out this infographic decoding SaaS in numbers.
Download
White Paper
Modern IT Financial Management
In this white paper you will learn about the requirements for modern IT financial management with a special focus on the use of tools for a FinOps…
Download
On Demand
Cloud Cost Management: Cloudy with a Chance of Savings
Join our webinar to explore multi-cloud management and the importance of FinOps practices.
📍
Online
📅
18 Jun 2024
Watch now
E-Book
Find the Best Knowledge Management Tool for Your Needs
Explore essential functions and criteria in knowledge management that are crucial for excellent customer service.
Download
White Paper
Smarter. Faster. Better. Customer Service with Generative AI
Explore the revolutionary impact of generative AI (GenAI) in customer service. Learn about enhancing workflows, immediate benefits, and more!
Download
1
2
3
4
5
…
Last
Back to top ⌃