Flowster Studio

Overview

Product:

Flowster Studio is a holistic automation software with over 2,000 native connectors/activities that cover the most common software applications that are being used by most IT departments wether they are private or public (i.e. Microsoft, Cisco, Citrix, Oracle, VMWare, AWS, Azure etc.)

Service:

As a full-service partner, FLOWSTER accompanies all project phases - from consulting to implementation to operation.

Benefits (for the customer):

Flowster Studio bridges the gap between automation islands to enable an unattended, replicable workflow between departments and people. The benefits of this approach are:

• saves times and money by automating repetitive standard tasks in the IT department
• relieves IT department by shifting tasks to other departments (user self service), i.e. password reset, automated update processes, automated ticket resolving, VM deployments for developers, enabling HR to onboard/offboard a new user (IT-wise), keep CMDB automated on track, save money by automatically revoking licenses no longer needed
• well integrated with USM/Valuemation
• USU internal IT uses Flowster Studio for great benefit by relieving them of “monkey tasks”
• Automatically generated user self-service portal (which can be replaced by customers ITSM self-service portal to provide easier user experience (reduction of training needs)
• Dashboard with overview and reports available
• AI supported ticket analysis available to detect use cases for automation

Use Cases:

1. USU
2. Würth IT
3. Mainova

Integration

• Well integrated with USM/Valuemation
• Highly customizable via native connectors plus RestAPI, webhooks, script languages like PowerShell, Python, Bash etc.
• Front end can be customized to customers CD
• Users can create workflows and reports, dashboards etc. on their own