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dwpbank relies on USU solution for IT service management

The USU Group is implementing a new IT service management (ITSM) solution at Deutsche WertpapierService Bank AG (dwpbank), a leading provider of securities services in Germany.

USU KAI - Intelligent AI Assistant Sets New Standards for Quality and Efficiency in Customer Service

The USU Group has introduced its new AI assistant, KAI, designed to significantly improve customer service efficiency and quality.

USU presents strategies for cloud efficiency at the Gartner® IT Symposium/Xpo™ 2024™

Focus on AI-Driven FinOps Concepts and TechnologiesAt this year's Gartner® IT Symposium/Xpo™ from November 4-7 in Barcelona (Booth 555), USU will once again showcase its innovative IT management solutions.

USU Positioned as a Leader in the 2024 SPARK Matrix for IT Service Management Tools by QKS Group

• The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors.

USU again recognized as leading provider for IT Financial Management and Technology Business Management

Highest customer satisfaction and outstanding Value for Money Confirmed In the latest edition of the “Vendor Selection Matrix™ IT Financial Management and Technology Business Management Solutions”, an independe

Thoma Bravo to Acquire Majority Stake in USU Product Business

Thoma Bravo and USU Software AG invest to accelerate growth and product innovation to support leading pan-European provider for IT management solutions Benjamin Strehl to lead USU’s Product Business at USU G

USU Once Again Awarded Platinum for Annual Report

The USU Software AG has once again been honored with multiple awards for its latest annual report.

USU Listed in Knowledge Management Solutions Landscape Report

The US-based analyst firm Forrester has published the report “The Knowledge Management Solutions Landscape Q3 2024,” in which USU is listed as one of the notable vendors.

USU Achieves SAP® Certified Integration with RISE with SAP S/4HANA® Cloud

Seamless integration of USU Software Asset Management into SAP cloud solutionsUSU Software AG announced today that its Software Asset Management (SAM) platform has achieved SAP® certification as integrated with

USU is mentioned in the 2024 Gartner® Magic Quadrant™ for SaaS Management Platforms

Centralized software solutions provide transparency in the use of SaaS applications and minimize financial, operational, and cybersecurity risks.

USU Again Recognized as a Leading Global Provider in Enterprise Service Management

In the current study "Vendor Selection Matrix™ Enterprise Service Management Solutions" by Research In Action (RIA), USU was recognized as one of the leading providers worldwide in the field of Enterprise Servi

USU listed in the Gartner® Market Guide for Customer Service Knowledge Management Systems

Gartner® has released the "Market Guide for Customer Service Knowledge Management Systems", listing USU as one of the Representative Vendors.

USU wins Essener Systemhaus as a customer for software license management

USU, one of the world's leading providers of software asset management (SAM), has been awarded a tendered project by Essener Systemhaus (ESH) for the provision and implementation of a SAM tool.

USU Optimizes SAP Licenses for International Automation Group

A French global company specializing in smart home automation solutions (“the Customer”) relies on USU to optimize its organization-wide Software Asset Management (SAM) for SAP software.

USU announces business figures for the first quarter of 2024

Sales increase from 6.3% to EUR 35.4 million. License sales more than tripled to EUR 4.5 million. SaaS revenue increases by 10.4% to EUR 4.4 million. EBITDA grows by 20.6% to EUR 4.6 million.

Offer document for the public delisting takeover offer of NUNUS GmbH to all shareholders of USU Software AG published

NUNUS GmbH (the "Bidder"), a 100% subsidiary of AUSUM GmbH, which in turn is the majority shareholder of USU Software AG ("USU"), today published the offer document for the public delisting takeover offer to al

USU Secures Additional Contracts from Two System Integrators in IT Service Management

USU is deepening its collaboration with two major system integrators from the public sector.

USU is positioned as a Leader in the 2024 SPARK MatrixTM for Enterprise Service Management by Quadrant Knowledge Solutions

• The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the Enterprise Service Management (ESM) vendors.

USU Offers Starter Pack for Professional IT Service Management

Implementing and operating a robust IT Service Management (ITSM) system doesn't have to be lengthy or expensive.

USU Equips US Financial Services Provider with Software Asset Management Solution

A global financial services company ("the client") has selected USU software and services to optimize its organization-wide software asset management (SAM).

USU Software AG announces figures for 2023

In 2023, USU Software AG increased consolidated sales by 4.4% year-on-year to EUR 132.1 million.

Cloud Management in Strategic Focus: USU Joins the FinOps Foundation

USU Software AG, a leading international provider in the fields of IT and Knowledge Management, announces its membership in the prestigious FinOps Foundation.

USU expands market presence in Turkey

USU has opened a new representative office in Istanbul.

USU Software Asset Management Awarded by ITAM Review in Three Categories

The analyst firm ITAM Review has recognized USU for its innovative software asset management (SAM) solutions in three disciplines.

USU Secures Sysmex as First Japanese Customer for Knowledge Management

Sysmex Corporation, headquartered in Kobe, Japan, will use USU Knowledge Management as a corporate-wide knowledge source for all technical queries.

German Federal Employment Agency commissions USU for TEBIT project

USU GmbH has won a framework contract tendered by the Federal Employment Agency (Bundesagentur für Arbeit / BA).

USU Wins American VoIP Company as New Customer for Knowledge Management

An internationally operating American technology company in the field of telecommunications ('the customer') will use the USU Knowledge Management solution to optimize customer service across all relevant commu

USU Recognized as Market Leader in IT Financial and Technology Business Management by Analysts

In the context of the recent Research in Action (RIA) study "Vendor Selection Matrix™ IT Financial Management and Technology Business Management Solutions", the analyst firm has identified USU as a top provider

USU announces figures for Q3 and 9M 2023

USU Software AG and its subsidiaries increased their consolidated sales by 1.0% to EUR 32.9 million in the third quarter of 2023.

Global Analyst Firm Rates USU as a "Strong Performer" in Enterprise Service Management

USU has been recognized among top Enterprise Service Management (ESM) providers by the American analyst firm Forrester Research.

US Technology Company Chooses USU Software Asset Management

A leading American solution and service provider in the field of digital education ("the customer") will henceforth use USU Software Asset Management.

USU Charity Run Raises 9,000 Euros to Support Social Projects

“Doing good with every step” – following this motto, 115 employees participated in this year's virtual USU charity run. Depending on the distance, USU donated between 50 to 200 Euros per person.

USU is an Exhibitor at the Gartner® IT Symposium/Xpo™ 2023 in Barcelona.

USU addresses cost efficiency with its established portfolio of IT management services and solutions.

USU listed in the Gartner® Market Guide for Software Asset Management Tools 2023

Research firm Gartner® has released the “Market Guide for Software Asset Management Tools 2023”, in which USU is listed as a Representative Vendor.

USU SAS Appoints New Deputy to the President

Philippe Bonavitacola has assumed the role of Director Presales & Deputy to the President at USU SAS since September 1, 2023.

USU Industrializes Knowledge Processes Through New AI-Based Knowledge Database Solution

With the deployment of generative AI, the role of knowledge databases is fundamentally changing. Organizations are on the threshold of industrializing their knowledge processes.

USU Offers Managed Service for Cloud Cost Optimization

With the dynamically increasing usage of cloud resources, the ability to use these cost-effectively is becoming a major challenge.

USU announces figures for Q2 and H1 2023

Sales growth of 2.8% in Q2 2023 despite shift from one-time licenses to SaaS business Declining license revenue affects earnings performance Sales up 7.6% in first six months Half-year earnings less influenc

First USU Customers Use ChatGPT Solution for Customer Service

Fewer tickets, minimized editorial, maintenance, and service efforts, and more satisfied customers: the benefits of targeted use of ChatGPT in customer service are significant.

USU positioned as a leader for Enterprise Service Management in the international SPARK Matrix study

The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Enterprise Service Management vendors.

USU customer Türk Telekom wins IDC Award for best software license management project

At this year's IDC Türkiye CIO Summit in Sapanca near Instanbul, Türk Telekom won the IDC Award in the IT Cost Efficiency category.

USU remains on dynamic growth path

USU Software AG and its subsidiaries (hereinafter also referred to as the “USU Group” or “USU”) once again generated considerable growth in the first quarter of 2023. Sales growth of 12.6% to EUR 33.3 millio

USU among Top 4 Providers in Gartner’s “Voice of the Customer” Report

Based on the results of the latest “Voice of the Customer of IT Service Management Platforms” report, Gartner Peer Insights rates USU as a “strong performer” with its portfolio of solutions.

USU integrates ChatGPT into its bot network

USU is enabling the practical deployment of ChatGPT in customer service contexts.

USU Software AG exceeds targets for 2022 and announces early extension of Management Board contracts

According to the final figures published today, USU Software AG (ISIN DE000A0BVU28) and its subsidiaries (hereinafter referred to as USU or the USU Group) exceeded the guidance for 2022. • Consolidated sal

Australian government agency to use USU Knowledge Management for customer services

The specialist in customer service solutions and USU expert partner Customer Driven Solutions has won a tender to implement a large-scale knowledge management project.

USU gains French software group as customer for software license management

A global software company (“the customer”) headquartered in France has chosen USU’s solution and expertise for the group-wide implementation of software asset management (SAM).

USU Launches New Version of Its Service Management Solution

More usability, more transparency, more accessibility, better integration, and new innovative applications – with USU Service Management version 5.3, the R&D team at USU has implemented numerous improvement

USU Software License Management Solutions Receive ITAM Review Certification

USU, the world’s leading specialist in software asset management (SAM) solutions, has received the international recognized “Enterprise SaaS Management Certification” from ITAM Review for its SaaS management so

Türk Telekom minimizes software license costs with USU solution

• Over 10x ROI within three years • Time required for three audits cut from more than 100 to six working days The implementation of USU software asset management has generated numerous measurable bene

Global media group intensifies cooperation with USU on software license management

One of the world’s leading media groups (“the customer”) is intensifying its cooperation with USU as the technology partner for its company-wide software asset management (SAM). Based on its positive experienc

USU achieves further record quarter and specifies guidance for 2022

Sales growth of 16.6% in Q3 2022 International sales up 53.5% in Q3 2022 USU increases EBITDA by 18.9% in Q3 2022 Figures for the first nine months confirm successful business performance Recurring revenu

USU one of the five most utilized SAM providers for SAP and SaaS license management, Gartner® says

USU Group, a leading provider of IT and customer service management solutions, announced today that USU Software Asset Management was identified for being one of the five most utilized solutions for SAP and Saa

USU Software Asset Management is Verified for Data Discovery of JAVA Software

USU Group, a leading provider of IT and customer service management solutions, announced today that their USU Software Asset Management solution has been verified by Oracle for data discovery of JAVA software.

USU Expands Cooperation with French Banking Group on Software License Management

An international banking group headquartered in Paris (“the customer”) is intensifying its cooperation with USU in order to optimize its global software asset management (SAM). The current contract covers the

USU gains French grid operator as a customer for software license management

USU, the leading provider in the area of software asset management (SAM), has won a project tendered by RTE Réseau de Transport d´Electricité (RTE) for the implementation of a central software license managemen

USU gains French tourism group as new customer for software asset management

An international tourism group (“the customer”) has opted for extensive USU services in the field of software asset management (SAM) in order to optimize the use of software throughout the group.

USU Awarded Outsourcing Project Contract at Italian Infrastructure Group

USU has been commissioned to deliver and implement central IT and service management solutions as part of a tender for a major IT outsourcing project.

USU Successfully Closes Public Share Buy-Back Offer

USU Software AG (ISIN DE000A0BVU28) successfully closed its fixed-price public share buy-back offer to its shareholders to acquire a total of up to 523,770 bearer shares (no-par-value shares) against a cash pay

Logistics group intensifies cooperation with USU on software asset management

A global company from the logistics industry is intensifying its cooperation with USU in order to further optimize its international software asset management (SAM).

USU continues growth and resolves share buyback program

Sales growth of 14.9% in Q2 2022 EBITDA rises 9.4% in Q2/2022 Half-year figures confirm successful business performance Liquidity climbs 19.6% year-on-year New record for orders on hand Management Boar

BWI optimizes SAP use with USU software asset management

BWI GmbH, the IT systems company of the German Federal Armed Forces, is expanding its cooperation with USU to include software license management.

USU in First Place Globally for Hybrid Cloud Cost Management Software

Two RIA market studies confirm top positions for USU solution in dynamically growing market for hybrid cloud management (HCM) In its two “Vendor Selection Matrix™” market studies published at the end of July 2

USU provides comprehensive IT service management solution for SMS group

The SMS group, a leading international provider in the area of metallurgical plant engineering, has opted for the solution provided by USU IT Service Management (ITSM).

New USU solution for hybrid cloud management available

Transparency and cost efficiency in complex hybrid IT environmentsUSU has developed an integrated, scalable platform for efficient controlling and management in complex hybrid IT infrastructures.

USU wins US robotics specialist as new Customer for Knowledge Management

One of the leading US providers of autonomous mobile robots for manufacturing, warehousing and logistics has selected USU Knowledge Management to optimize their internal as well as external knowledge transfer.

USU continues growth trend

Sales growth of 8.8% to EUR 29.6 million SaaS sales up 34.8% to EUR 3.3 million EBITDA grows by 8.7% to EUR 3.5 million Liquidity increases further to EUR 30.0 million Orders on hand reach new all-time hi

USU releases new harmonized version of flagship Software Asset Management solution

USU, a leading provider of IT solutions and services, has announced the availabilty of a new version of USU Software Asset Management, their flagship solution for analyzing and managing the real cloud and softw

USU wins French automotive supplier as a new customer for SAP license management

One of the biggest French automotive supplier ("the customer") will be using the USU Software Asset Management solution in future to optimize its group-wide software asset management (SAM) in the SAP area.

USU wins global provider of automotive services as new SaaS customer

A global cloud-based services company serving the automotive industry ("The Customer") has chosen the SaaS offerings from USU to centralize and optimize its group-wide software.

US-based energy company chooses USU to optimize software licenses

A leading service provider („The Customer“) in the energy industry with US headquarters and worldwide projects has chosen to use USU software asset management.

Digital publisher Axel Springer awarded 1st place in the prestigious SAMS Award 2022

The leading European publishing group Axel Springer has been honored for outstanding achievements in the company-wide implementation of its software asset and license management strategies.

US mobile provider chooses USU Knowledge Management

An American mobile communications provider has chosen USU Knowledge Management to optimize and deliver its customer service.

USU receives highest rating in Gartner® "Voice of the Customer" report

USU is the only German manufacturer to be included in the new 2022 Gartner® Peer Insights™ ‘Voice of the Customer’: IT Service Management Tools report.

USU to equip BWI and German Federal Armed Forces with central IT service management platform

The Federal Republic of Germany has commissioned BWI GmbH to modernize and reliably and economically operate the German Federal Armed Forces’ entire non-military information and communications technology.

USU Software AG announces figures for 2021 and plans dividend increase of 25% to EUR 0.50

After USU Software AG (USU, ISIN DE000A0BVU28) achieved the best results in its history in fiscal year 2021, the Management Board and Supervisory Board will propose the payment of a dividend of EUR 0.50 per sha

USU Software AG reports record sales and earnings in 2021 and forecasts further growth in 2022

Consolidated sales increase by 4.3% to new record of EUR 111.9 million Above-average growth in SaaS revenue of 11.5% to EUR 10.8 million Adjusted EBIT grows by 10.2% to EUR 10.2 million Net profit up 23.2%

USU again named No. 1 for Enterprise Service Management in a recent study

"USU the German winner for ESM excites customers and partners with attention towards relationships and an innovative ESM platform" - that is the conclusion of the market study published in mid-February 2022 by

Italian state authority to use USU software for IT service management

For transparent control and automation of its IT management processes, an Italian government agency (the "Customer") has opted for the USU IT Service Management (ITSM) solution. USU was successful against inte

USU wins Swiss canton as new customer for SAP software asset management

USU, the leading provider of software solutions for IT and customer service management, announced today that a Swiss canton (“The Customer") has signed a 4-year contract for SAP optimization in USU Software Ass

USU wins international software company Bigtincan as a new customer for Knowledge Management

Bigtincan, whose sales enablement automation platform helps their customers deliver “The Buying Experience of the Future” will use the complete USU Knowledge Management solution to drive improved communication

USU Teams up with Voxai Solutions to Provide a Superior Knowledge Management Solution for Genesys Users

USU Knowledge Management announced a partnership agreement with Voxai Solutions, a leading provider of Genesys-based contact center solutions.

French distribution company is new USU customer for software license management

A French company ("the customer") has opted for software and services from USU SAS to optimize its group-wide software asset management (SAM).

USU wins Automotive Group as new Customer for global Salesforce License Management

For efficient SaaS license management of all company-wide Salesforce applications, one of the world's leading automotive groups (the "Customer") decided to use USU Software Asset Management. The aim of the Saa

USU Service Management rated by a Global Analyst Firm as a ‘Strong Performer’

USU has been named as one of the 15 most significant solution providers for Enterprise Service Management by the global analyst firm Forrester Research, which is based in the United States.

USU Software AG records jump in profits

Sales growth of 8.4% in Q3 2021 Adjusted earnings double 9-month figures underline positive development Liquidity and equity ratio expanded Orders on hand remain high Sales and earnings planning confirm

USU wins leading European retail group as a new customer for SAP® license management

A pan-European retail group ("the customer") has opted for software and services from USU to optimize its group-wide software license management.

USU launches unique Open-Source Project for Multi-chatbot Architecture

Strong on their own. Unbeatable together. This motto captures the idea of networked chatbots, working together to solve complex tasks.

USU Launches New Release for Knowledge Management

USU is thrilled to announce the latest release of its predictive knowledge management software, Knowledge Center.

Hungarian railway company successfully relies on USU Software Asset Management

The Hungarian railway company MÁV-Volán has successfully implemented a project for the financial management of its company-wide software licenses with the USU Software Asset Management solution.

USU recognized in 2021 Gartner® Magic Quadrant™ for IT Service Management Tools

USU, a leading provider of IT and customer service management solutions, today announced that it has been recognized in the 2021 Gartner® Magic Quadrant™ for IT Service Management Tools.

USU Software AG successfully continues growth trend

3.3% sales growth in Q2 2021 Adjusted earnings rise by 24.5% in Q2 2021 Half-year figures attest to good performance Liquidity increased by 18.5% Another record for orders on hand Sales and earnings plan

USU Expands Scope of Work with European Automotive Group in SAP License Management

To optimize its international software asset management (SAM), a European automotive manufacturer ("the customer") is expanding its scope of work with USU.

New 2021 Hybrid Cloud Management Study shows the path to cost-efficient cloud operation

On behalf of USU, a leading provider of IT solutions and services, the research company Research in Action has surveyed 750 decision makers from medium-sized and large companies on the challenges, solutions and

USU customers among the best in the industry in a German Service-Ranking 2021

A large number of USU customers from the consumer goods industry have received awards for outstanding customer service.

Large Retail Group and Commercial Bank Each Win Prestigious "SAMS Award 2021”

The Metro retail group and Helaba commercial bank were honored for their outstanding achievements in the company-wide implementation of software asset and license management strategies.

USU cited as a large established provider in the Enterprise Service Management market

The US analyst firm Forrester Research provides an overview of 30 software providers in its recent report "Now Tech: Enterprise Service Management, Q2 2021".

Omnichannel Media Advertising Powerhouse Partners with USU Software Asset Management

USU Group, a leading provider of IT solutions and services, has announced a New York-based advertising and software company (The “Customer”) has signed a perpetual agreement to use USU Software Asset Management

USU Solution is Verified for Data Collection of Oracle Fusion Middleware

USU Group, a leading provider of IT solutions and services, announced today that their USU Software Asset Management solution has been verified by Oracle for data discovery of Fusion Middleware products.

IKEA Receives USU Knowledge Award for Outstanding Use of Knowledge Management

The 2021 Knowledge Award for excellence in knowledge management in service goes to Sweden this year.

USU wins Global Medical Technology and Healthcare Group as New Customer

A global pharmaceutical company ("the customer") has chosen software and services from USU Technologies to optimize its group-wide software asset management (SAM).

USU Empowers European Automotive Group Leader with Knowledge Management

To optimize its international customer service, a prominent German automotive manufacturer based in Stuttgart has chosen USU Knowledge Management to support its world-class user experience. The auto industry l

USU enjoys a good start to the year

USU Group reports sales growth and above-average increase in earnings in first quarter of 2021 • Sales up 3.7% to EUR 27.2 million • Adjusted EBIT rises 10.3% to EUR 2.2 million • Further increase li

USU grows international network of strategic partners

USU, the leading provider of intelligent software and services for IT and customer service management is thrilled to announce a partnership for Software Asset Management (SAM) solutions with SLMIT Innovation Te

USU Closes 3-Year Knowledge Management Contract with Leading Financial Group

USU, the leading provider of intelligent software and services for IT and customer service management, today announced that a large North American Financial institution (The “Customer”) has signed a three year

USU Closes Six Figure Contract with Canadian Insurance Leader

USU, the leading provider of intelligent software and services for IT and customer service management, announces a large Canadian insurance institution (The “Customer”) has signed a three year agreement to use

USU Software AG: Business figures confirm 2020 was a record year

• Consolidated revenue increases by 12.2% to EUR 107.3 million • SaaS revenues up by 40.3% to EUR 9.7 million • EBITDA 34.8% higher at EUR 13.4 million • Adjusted EBIT rises by 48.5% to EUR 9.2 mill

USU Teams up with NICE inContact as a DEVone Partner for Knowledge Management

USU, a leading provider of business knowledge management solutions, announces a DEVone ecosystem partnership agreement with NICE inContact, industry leader of cloud contact center software.

USU wins Liechtensteinische Landesbank as a new customer in the IT Management segment

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services and monitor its IT infrastructure centrally.

USU Announces Industry’s First Solution to Analyze SAP® Digital Access Excluding Subsequent Documents

USU Group, a leading provider of IT solutions and services, today announced powerful enhanced features for estimating SAP Digital Access in their flagship solution, USU Software Asset Management.

British FinTech Company Azimo Chooses USU to Power its Customer Support

USU is equipping online money transfer service Azimo with its knowledge management solution for customer service.

USU Receives Enterprise Software Asset Management Certification from The ITAM Review

USU, global leading provider of Software Asset Management (SAM) solutions, is proud to now be independently certified for Enterprise SAM by The ITAM Review.

USU Adds Deseret First Credit Union to Growing Customer Roster

Boston, February 11, 2021. USU, a leading provider of business knowledge management solutions, announces a new contract with Deseret First Credit Union (DFCU).

Aspera Announces Rebrand as USU, Affirms Commitment to Clients

Boston, January 28, 2021. As a Software Asset Management (SAM) solutions leader, Aspera customers save approximately $10 billion dollars annually in software license costs.

USU Group striving towards a carbon neutral footprint

USU Software AG is proud to announce its successful achievement of a carbon neutral footprint for its electricity and fuel consumption in Europe for 2019.

Aspera Wins $1.3 Million Contract with American Banking Leader

Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced a $1.3M contract with a leading banking institution (The “Customer”).

USU Software AG announces figures for third quarter and first nine months

• Sales growth of 8.1% in Q3 2020 • High share of the SaaS business in new contracts • Adjusted EBIT of over EUR 1 million as planned • Sales for first nine months rise by 16.1% • Adjusted nine-

European industry giant chooses Aspera for SAP license management

Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, announces an agreement with European industry giant (The “Customer”) for Aspera’s SAP Optimiz

USU Delivers Best-in-Class Knowledge Management Capabilities to E470

USU announced that WSP has chosen USU’s Knowledge Center as the knowledge management platform for the E-470 contact center. WSP USA, supporting E-470, evaluated multiple vendors to centralize their printed and

Canadian Financial Leader chooses Aspera Software Asset Management Solution

Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced that a leading financial institution (The “Customer”) has signed a $1M agreeme

Aspera License Management solution receives SAP NetWeaver certification

Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, today announced that LicenseControl for SAP® has been confirmed by SAP SE that our interface

Aspera wins 6-figure deal with Health Insurance Leader

Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that an American health insurance company (The “customer”) has signed an agreement to use Aspera’s ful

Large US Manufacturer chooses Aspera for Oracle License Management

Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced an over $300K contract with an enterprise US-based manufacturer (“The Customer

Belgian Telecommunications Group Chooses Aspera

Aspera, the world’s leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, has signed a large Belgian telecommunications group as one of its newest customers.

USU Software AG reports positive business performance

13% sales growth in Q2 2020 Adjusted earnings rise by 267% in Q2 2020 Half-year figures attest to positive growth trend Liquidity increased by 84.3% Level of orders breaks new record Sales and earnings p

Japan in Focus: Aspera Expands Sales Reach

Aspera, a leading specialist for Software Asset Management (SAM) solutions and part of the USU Group, is expanding its Japanese market activities by securing a partner sales structure for customer acquisition a

Aspera Named in Gartner 2020 Magic Quadrant for SAM Managed Services

Aspera, a leading provider of IT solutions and services, and part of the USU Group, is the only Software Asset Management (SAM) provider named in both the Gartner 2020 Magic Quadrant for SAM Managed Services an

USU wins US financial services provider as new customer

USU, a leading provider of knowledge management solutions for customer service, today announced a new contract with a US based Fortune 500 financial services company.

Aspera named a Challenger in 2020 Gartner Magic Quadrant for SAM Tools

Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, is the sole company to be placed as a Challenger in the 2020 Gartner Magic Quadrant for SAM T

How to Minimize Service Costs

The effort spent per IT ticket is an important indicator for the efficiency of a service desk.

Aspera Wins $1 Million SaaS and Services Contract with US Insurance Company

Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced a $1 Million SaaS contract with an enterprise US-based mutual life insurance c

Aspera earns SAP LICENSE MANAGEMENT CERTIFICATION from ITAM REVIEW

Aspera, a leading provider of solutions and services for Software Asset Management (SAM), and part of the USU Group, today announced that it has received the ITAM Review’s SAP License Management Certification f

USU Launches New Platform for Data-Driven Customer Service

Unymira, a division of the USU Group, has launched Knowledge Exchange, a new customer success platform for collaboration, best practices, off-the-shelf templates and AI-powered optimization for its products.

New Industry Trade Association: Aspera Joins the ITAM Forum

Aspera, the world's leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, has joined the industry trade association, the ITAM Forum.

USU achieves new records

Sales growth of 19.3% to EUR 26.2 million Record first-quarter earnings: Adjusted EBIT increased by a factor of twelve year-on-year to EUR 2 million Cash flow and liquidity increased further Continued sound

Aspera Wins $1M+ Software Contract with Global Food Brand Company

Aspera, a leading provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced that a global food brand company (The “Customer”) has signed a $1.2M SaaS agre

Unymira supports customer and IT service during Covid-19

Overcome remote work challenges with SaaS solutions for customer service and ITSM Ready in 48 hours 90 days free - No contracts Organizations and individuals have many new challenges to cope with due to COVI

USU Software AG announces final figures for 2019 and guidance

Revenue up 5.7% to EUR 95,630 thousand Above-average growth in software license business and SaaS revenue Consolidated net income increases fivefold year-on-year to EUR 5,273 thousand Adjusted EBIT up 50.9%

A Message from Unymira's Leadership regarding Covid-19

As we all adapt to this unique and disruptive situation, I wanted to write to you with a quick overview of the situation at Unymira and assure you that it has had no impact on our ability to support you. Our s

Aspera customer, Thyssenkrupp wins SAMS Award 2020

Aachen, Germany, March 11, 2020 – At the SAMS 2020, we.Connect presented the 8th annual SAMS Award for Excellence in Implementing Software Asset & License Management Strategies.

Unymira Presents at Salesforce Automotive Summit

Unymira is proud to be presenting its customer service solutions for the automotive industry at the upcoming 2020 Salesforce Automotive Summit.

National Institutes of Health chooses Aspera for Software Services

Aspera, the leading global provider of solutions and services for Software Asset Management (SAM) and part of the USU Group, today announced that the National Institutes of Health (NIH) has signed a $5 million

SAP Licensing Expert Myrja Schumacher Joins Aspera SAP Team

Aspera, the world's leading provider of Software Asset Management (SAM) solutions and services, and part of the USU Group, is expanding its international SAP team.

USU Software AG announces preliminary figures for 2019

Revenue rises by 6% to EUR 95.6 million Another considerable upturn for international business, up 9% at EUR 26.5 million Strong license and SaaS business form basis for above-average profit growth Strong g

USU wins research project for the use of AI in manufacturing

In order to prevent damage to machines, the analysis of sensor data is often helpful today. As soon as a machine behaves suspiciously, this is reflected in unusual data patterns.

Unymira Releases New Case Study in Medical Industry

Unymira is pleased to publish its latest case study from a U.S. customer.

USU presents at the CCW 2020 Innovations for digital customer service

“Smarter than Google" is the new motto of Unymira’s leading knowledge base for customer service.

SaaS Technology Leader chooses Aspera solutions for SAM

Aspera, a global provider of solutions and services for Software Asset Management (SAM) and part of the USU group, today announced that a global SaaS technology provider (The “Customer”) has signed an agreement

Aspera Wins $730K Services and Software Deal with Global HCM Platform

BOSTON, MA – January 28, 2020 – Aspera, a leading provider of solutions and services for Software Asset Management (SAM), today announced that a global human capital management platform company (The “Customer”)

Unymira at Customer Contact Week Nashville

Unymira, a division of USU GmbH, will be presenting its digital customer service portfolio at Customer Contact Week (CCW) from January 28th - 31st in Nashville, Tennessee.

Valuemation Analytics: Neue Version 5.1 jetzt verfügbar

Die neue Version 5.1 unserer Software Valuemation Analytics ist ab sofort verfügbar.

Aspera and Raynet further consolidate as technology partners

Aspera, market leader in the area of Software Asset Management (SAM) and Raynet, leading software manufacturer providing solutions for the entire Enterprise Application Lifecycle Management, further consolidate

Éléonore Varet has been named Managing Director of USU SAS in France

La Garenne-Colombes, November 21, 2019 – Éléonore Varet has been named Managing Director of USU SAS in France, taking over for Maxime Pawlak, co-founder of Easytrust, which was acquired by the USU Group in 2017

USU Software AG announces figures for third quarter and first nine months

Revenue growth of 5.9% in Q3 2019 License revenue climbs by 44% Adjusted EBIT rises by more than 40% Revenue for first nine months increases by 6.9% Adjusted nine-month EBIT up 58.4% Risk factors weigh on

USU appoints new Senior Vice President Marketing & Branding

On November 1, 2019, Maryam Danesh Kajouri took on the position of Senior Vice President Marketing & Branding of the USU Group.

USU Wins Salesforce Partner Award in Frankfurt

And the winner is USU! We are proud to be back from this year's Salesforce Partner Exchange Event 2019 in Frankfurt. But we didn't return empty-handed.

German airline and Swedish car manufacturer recognized for SAM project

The Lufthansa Group and Volvo Car Group have both been recognized for their outstanding achievements in implementing company-wide software asset and license management strategies.

Leading Silicon Valley Social Networking Company chooses Aspera for Asset Management

BOSTON, MA – September 12, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global social networking company (The “Customer”) has signed

USU wins major IT financial management contract

A multinational technology and services corporation has selected the USU Valuemation product line as part of strategically realigning its IT department as a service organization.

Aspera’s SaaS Solution Prevents Cost Overruns and Optimizes

Aachen, Germany, September 10, 2019 – Aspera, the industry-leading provider of SaaS management solutions, today announced the latest release of LicenseControl for Cloud, a powerful platform for managing all Saa

Aspera expands international partner network for Software Asset Management

Aachen, Germany – June 4, 2019. Aspera, the leading provider of solutions and services for Software Asset Management (SAM), is continuously expanding its network of expert international partners.

USU Software: Good Performance Thanks to Upturn in International Business

10.3% sales growth in Q2 2019 International sales up almost 40% in Q2 2019 License revenue climbs by around 50% in Q2 2019 Significant upturn in adjusted earnings Half-year figures on track Level of orde

NextSales becomes USU partner for IT service management

The Dutch consulting firm NextSales is now marketing the USU software suite Valuemation.

Unymira Announces next Major Release of its Knowledge Management Platform

Unymira, a division of USU, has announced a new major release of its active knowledge management platform, Knowledge Center.

USU Annual Report wins Platinum and Gold Award

With its current financial report, the USU Group again achieved a top result in this year's competition for the world's best annual reports.

Global Internet Infrastructure Leader chooses Aspera solutions for Software Asset Management

BOSTON, MA – June 27, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global internet infrastructure provider (The “customer”) has signe

Unymira at Customer Contact Week 2019 in Las Vegas

Unymira, a division of USU GmbH, will be presenting its digital customer service portfolio at the 20th Customer Contact Week (CCW) from June 24th to 28th at The Mirage in Las Vegas.

Aspera Wins $750K Software and Services Deal with Financial Company

BOSTON, MA – May 29, 2019 – Aspera, the leading provider of solutions and services for Software Asset Management (SAM), today announced that a global financial services company (The “Customer”) has signed a $75

USU Group with Business Figures for the First Quarter of 2019

Revenue rises by 4.6% to EUR 22.0 million Workforce expansion and ongoing trend to SaaS solutions impact result Record orders on hand as of March 31, 2019 Planning anticipates further growth and significan

Bavarian Insurance Company Awarded for Innovative use of Service Technology

Alexa deployed as a new customer service channel Received Knowledge Award at recent USU World conference A Bavarian insurance company, the Versicherungskammer Bayern, is breaking new ground in customer servi

USU Presents Digital Customer First Solutions at ICMI Contact Center Expo

Digitization is the key to better and more efficient customer service – something over 90 percent of companies agree on.

Unymira's Voice Service via Alexa featured on ICMI

Unymira is pleased to be featured in the April 2019 newsletter and website of ICMI.

USU Software AG announces figures for 2018 as well as dividend proposal

Revenue rises by 7.3% to EUR 90.5 million Capital expenditure outside Germany and ongoing trend to SaaS solutions impact result Dividend proposal of EUR 0.40 per share Orders on hand up 11.6% as of December

Unymira Publishes Study Results on Digital Strategy for Customer Service

Unymira is pleased to publish its latest study on digital transformation in to customer service.

New President & CEO joins Aspera, market leader for Software Asset Management

Boston, MA, February 27, 2019 – Strengthening Aspera’s leadership team, Mel Passarelli has been named President and CEO.

Unymira offers Customer Service Solutions via Alexa

USU business unit Unymira has opened a new communication channel for customer service via Amazon’s Alexa.

USU presents its latest Customer Service Innovations at CCW 2019

USU's unymira business unit is one of the first worldwide to offer voice powered customer service via Amazon's Alexa.

Gabriele Walker-Rudolf appointed to the Supervisory Board of USU Software

Gabriele Walker-Rudolf was appointed as a member of the Supervisory Board by resolution dated January 17, 2019.

Unymira recognized as Top 10 Provider for Knowledge Management Solutions

Unymira, a business unit of USU, has once again been recognized for its intelligent and innovative knowledge management solutions.